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Elevate Your Pre-Resident Experience

  • Optimize Customer Journeys

  • Maximize Conversion Rates

  • Increase Billed Occupancy

Our Mission

We empower senior living communities to create exceptional pre-resident experiences, increasing billed occupancy and enriching more seniors' lives through community living.

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We achieve this through:

  • Optimized Customer Journeys: From initial engagement to the first 90 days of residency

  • Data-Driven Insights: Combining quantitative surveys with qualitative secret shopping

  • Collaborative Approach: Working closely with leadership and sales teams for organization-wide buy-in

  • Actionable Outcomes: Developing and implementing concrete, tailored action plans

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By partnering with Kindaris, senior living communities create truly best-in-class experiences that not only improve customer satisfaction but directly contribute to increased occupancy rates and more lives affected.

Free Customer Journey Map

Get a free map of the Pre-Resident Journey that highlights the key stages, emotions, pain points, and opportunities that shape a prospective resident's decision to join your community.

Our Services

Customer Experience

Assessment & Analysis

Site Visits & Observations

Team Debrief & Alignment

Facilitated Brainstorming

& Action Planning

Ongoing Support & Implementation Guidance

Describe one of your services

Describe one of your services

Describe one of your services

Ready to Elevate Your Pre-Resident Experience?

Let's discuss how Kindaris can help your community thrive.

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